Tools to Grow Your Business

Expedia CruiseShipCenters invests heavily in training, technology and marketing to support the success of our Franchise Partners and Vacation Consultants. One of the benefits of being part of a world-class travel company is leveraging our world-class marketing and technology.

Our proven systems will support you in growing your business, so you can focus on delivering great customer service and building long-lasting relationships with your clients. Plus, our comprehensive marketing strategy includes a wide range of marketing tools to help you continuously generate new leads and create Customers for Life. We have over 1 million members in our 7SEAS Club database and our members have complete control of their personal preferences including travel destinations, cruise lines, favorite activities, and more. This extensive customer information allows us to send marketing that is relevant to our members’ interests and inspires their next vacation, which ultimately makes sales easier for you.

All of our web, email and print marketing is personalized from the Vacation Consultant in order to build and maintain client relationships that last. Plus, with exclusive Expedia® Extras on thousands of cruises, we can offer customers bonus onboard amenities they won’t get anywhere else.

CruiseDesk®, our proprietary technology is leading the industry as an all-in-one Customer Relationship Management system. Every aspect of looking after your clients and your business is just a click away - from vacation research and online booking to invoicing, follow-up reminders, detailed sales reports and much more. Plus, the platform is entirely web-based, so you can keep an eye on your business, even while you’re away traveling!

Personalized Direct Mail

Our direct mail program features newsletters that inspire your clients to travel with eye-catching photography, interesting articles and special money-saving offers. These print marketing pieces will definitely stir your customers to call and book their next vacation!

Permission Based Email

Since our emails are based on the customer's personal preferences, these weekly newsletters are personalized, relevant and anticipated. Email newsletters are fully interactive and addressed to the client from their Vacation Consultant. When a customer follows a link in the email, they are automatically connected to that Vacation Consultant's personal website where they can find more information and contact the Consultant directly.

Customized Personal Website

Through a direct interface with the cruise line systems, your personalized website features over 200,000 staterooms. In-depth content also includes 360-degree virtual tours, detailed itineraries, information on ports-of-call, features of each ship and a variety of other travel planning tools. Every day, over 12,000 unique guests visit Expedia CruiseShipCenters online. All of these features will allow your customers to book their travel online with ease, while you sit back and collect the commission.

Next Steps

Watch the Discovery Presentation now to learn more about the Expedia opportunity and how you can leverage our award-winning programs to build a successful travel business.

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